Updated August 25, 2026
Both defective and non-defective products may be returned, and exchanges are accepted. Non-defective reasons include changing your mind, a personal preference, or selecting an unsuitable item.
Eligibility
A product must be new and unused and in its original state with original packaging, tags, and included accessories. Start the request no later than 30 days after delivery. Supply the order number, checkout email, and an explanation; if something is damaged, flawed, incorrect, missing, or materially unlike the listing, attach photos or video of the item and package.
Return shipping or exchange
Wait for authorization before sending a parcel. This is a mail return process using the free return label included in the package. We charge no restocking fee. An exchange is subject to stock availability.
Approved refunds
Refunds go back to the original payment method. Our processing of an approved refund is completed within 10 days; the payment provider may take longer to display the credit.
Contact
Email: stewartbranch60344@gmail.com
Mailing address: 403 W Peace St, Raleigh, North Carolina, 27603, United States
Phone: (228) 895-5067